UWC Group of companies are the manufacturer specialising in sheet metal and precision machining component fabrication to sub module assembly for instrument, tester until full turnkey electro-mechanical assemblym we committed to comply with the applicable requirement and continually improve to achieve the company policy as follow:
TO PROVIDE BUSINESS VALUE THAT CONSISTENTLY MEET CUSTOMER’S & APPLICABLE STATUTORY AND REGULATORY REQUIREMENT THROUGH CONSISTENT QUALITY, COMPETITIVE COST AND ON TIME DELIVERY WHILE MAINTAINING THE HIGHEST LEVELS OF SAFETY, MORALE THROUGH THE QCDSM PROCESS AND ALSO SEEKING CONTINUOUS IMPROVEMENT IN ALL AREAS OF UWC BUSINESS TO MEET GLOBAL MARKET COMPETITION.
UWC Group of Companies, we are committed to delivering consistent quality, meeting customer expectations and continually improving our operational performance. Our quality objectives are to:
– Product Quality: Maintain a monthly customer defect rate below 800 defective parts per million (DPPM).
– Operational Quality: Achieve above 98% for incoming lot acceptance, production yield and outgoing quality acceptance.
– Delivery Performance: Achieve 98% on-time delivery to customers.
– Customer Satisfaction: Achieve an 85% customer satisfaction score through customer satisfaction surveys.
– Employee Development: Provide an average of 20 training hours per employee annually.
– Compliance: Achieve 100% compliance with customer requirements and applicable statutory and regulatory requirements.
These objectives guide our commitment to quality, customer satisfaction and continual improvement across our operations.